Privacy Policy

Last updated: February 25, 2025

This Privacy Policy describes how Epic Mart (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from epicmart.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect our rights.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details: Your name, address, phone number, and email.

• Order information: Your billing and shipping address, payment confirmation, and order details.

• Account information: Your username, password, and security details.

• Customer support information: Any information included in communications with us.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with our Services, including:

• Device and browser information

• Network connection details

• IP address and geolocation data

• Cookies and tracking technologies

Information We Obtain from Third Parties

We may collect information from third-party vendors, including:

• Shopify (our e-commerce platform)

• Payment processors (for transaction processing)

• Advertising and analytics providers

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing Products and Services (e.g., processing orders, handling shipping, and managing your account)

• Marketing and Advertising (e.g., sending promotional content and tailoring ads)

• Security and Fraud Prevention (e.g., detecting unauthorized activity)

• Customer Support and Service Improvement (e.g., responding to inquiries and optimizing the shopping experience)

Cookies

Like many websites, we use Cookies to enhance your experience. For more information on Shopify-related Cookies, visit Shopify Cookie Policy.

Most browsers allow you to disable or remove Cookies, but doing so may impact your experience on our Site.

How We Disclose Personal Information

We may share your personal information with:

• Service providers (e.g., payment processors, fulfillment partners)

• Marketing and business partners

• Affiliates within our corporate group

• Legal authorities, if required by law

We do not sell or share sensitive personal information without consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with their information, please contact us for its removal.

Security and Retention of Your Information

We take reasonable steps to protect your personal information, but no system is 100% secure. We retain data based on business needs and legal requirements.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request deletion of your data

• Request corrections to inaccurate information

• Opt-out of marketing communications

• Restrict or withdraw consent for processing

To exercise your rights, please contact us.

Complaints

If you have concerns about how we handle your data, you may contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

International Users

Your data may be stored and processed outside your country. If we transfer data out of Europe, we use legally recognized transfer mechanisms.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: epicmart758@gmail.com
📱 Phone: +923173366286
🏢 Address: Commercial Area, Satellite Town, Bahawalpur, Punjab, Pakistan